Owl Allowance: Support

Need help with Owl Allowance? Email us at [email protected] and we will get back to you as soon as we can.

My data disappeared

All data is stored locally on your device. If you restore your device from a backup, your Owl Allowance data should be included. We recommend using the Export Backup feature in Settings regularly so you always have a copy you can restore from.

How do I move my data to a new phone

On your old phone, go to Settings and tap Export Backup. Save or send the file somewhere you can access it on your new phone (iCloud Drive, email to yourself, etc.). On the new phone, open Settings and tap Import Backup.

How do I undo a transaction

Tap a transaction in a child's history to open it. From there you can tap Reverse Transaction, which adds an offsetting entry to the history. Nothing is deleted or edited.

Privacy

Owl Allowance does not collect any data. Everything stays on your device. See our Privacy Policy for details.